Privacy Policy
Last Updated: August 15, 2024
1. Introduction
At KYC Free Coins, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our cryptocurrency exchange platform and related services.
We are committed to protecting your personal information while providing a seamless trading experience. This policy applies to all platform users, including those with Basic and Pro accounts.
2. Information We Collect
2.1 Information You Provide
- Email address (required for all accounts)
- Password and security preferences
- Pro account verification documents (if applicable)
- Transaction and wallet information
- Customer support communications
2.2 Automatically Collected Information
- IP address and location data
- Device information
- Browser type and version
- Operating system
- Access times and dates
- Trading activity and patterns
3. How We Use Your Information
We use your information for the following purposes:
- Account creation and maintenance
- Processing transactions
- Providing customer support
- Preventing fraud and abuse
- Improving our services
- Complying with legal obligations
- Sending important updates and notifications
- Analyzing platform usage and trends
5. Data Security
We implement robust security measures to protect your information:
- End-to-end encryption for sensitive data
- Regular security audits and penetration testing
- Secure socket layer (SSL) technology
- Two-factor authentication (2FA)
- Access controls and monitoring
- Employee security training
6. Data Retention
We retain your information for as long as:
- Your account remains active
- Required by law or regulation
- Necessary for fraud prevention
- Essential for business operations
You can request data deletion subject to legal requirements.
8. Your Privacy Rights
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request data deletion
- Object to data processing
- Export your data
- Withdraw consent
9. Children's Privacy
Our services are not intended for users under 18 years of age. We do not knowingly collect or maintain information from children.
10. International Transfers
Your information may be transferred and processed in countries other than your own. We ensure appropriate safeguards are in place for international data transfers.
11. Changes to Policy
We may update this Privacy Policy periodically. We will notify you of material changes through:
- Email notifications
- Platform announcements
- Website updates
12. Contact Us
For privacy-related inquiries or concerns:
Email: privacy@kycfreecoins.com
Data Protection Officer: dpo@kycfreecoins.com
Support: Visit our Support Center